Refund policy

Return and Refund Policy

Returns
You can request a return only on the same day your order is delivered. To request one, email info@tommiller.in on the day of delivery with your order number.

To qualify for a return, the product must be:

• unused and unworn
• in its original packaging, with the case, cloth and all accessories

We can't accept return requests made after the day of delivery.

Exchanges
We don't offer exchanges. If you'd like a different style, request a return on the day of delivery and place a new order.

Damaged or incorrect orders
If your order arrives damaged in transit, or you received the wrong product, email info@tommiller.in on the day of delivery with your order number and a clear photo or short video of the issue. Once we've inspected and verified it, we'll issue store credit.

Store credit
In some cases, such as verified dispatch errors, damage in transit or payment discrepancies, we may issue store credit after review. Store credit:

• is issued at our discretion after inspection
• can be used on tommiller.in within the period stated when it's issued
• can't be transferred or exchanged for cash

Hygiene
Eyewear touches the face and eyes directly, so for hygiene and safety we can't accept used or worn products back.

Cancellations
You can cancel an order as long as it hasn't shipped yet. Orders are dispatched the same day, so write to info@tommiller.in as soon as possible. Once an order has shipped, this return policy applies.

Contact
Email info@tommiller.in or WhatsApp +91 99536 66669.